Privacy Policy

Last updated: September 15, 2025

At MaxetraHub (“MaxetraHub,” “we,” “us,” or “our”), we are committed to protecting your privacy. We provide advisory and referral services that connect entrepreneurs, investors, professionals, and businesses with trusted business, legal, and financial experts across Canada. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, engage with our Services, or make payments to us. By using our Services, you acknowledge and agree to the practices described in this Privacy Policy.

MaxetraHub complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, relevant provincial privacy legislation such as Alberta’s PIPA, British Columbia’s PIPA, and Quebec’s Law 25. If you are located outside Canada, please note that your information will be governed by Canadian privacy laws, which may differ from those in your jurisdiction.

For the purposes of this Policy, “personal information” means information that identifies or can reasonably be linked to you. “Services” refers to our consulting, advisory, and referral services that connect you to licensed professionals and expert partners. “Processing” refers to any action taken on personal information, such as collection, storage, or disclosure.

We may collect personal information such as your contact details including name, email address, phone number, and billing address; payment information such as card details processed securely through Shopify or other providers and transaction confirmations; account details if you create an account with us; communications such as emails or inquiries you send; and usage data such as your interactions with our website, device information, IP address, and browser type. We do not collect shipping or delivery details, as MaxetraHub does not sell or ship physical products.

Personal information may be collected directly from you when you make a payment, submit a form, or contact us, automatically when you browse our website through cookies and analytics, from service providers such as Shopify that host our platform and process payments, or through referrals when we connect you with an independent professional with your consent. We use cookies, tags, and similar technologies to operate our site, remember preferences, improve performance, and analyze usage. You may adjust your cookie settings in your browser.

We use personal information to provide and improve our advisory and referral services, to process payments for consulting and referral fees, to communicate with you about your inquiries, payments, or requests, to detect and prevent fraud or unlawful activity, and to comply with legal obligations. We do not use personal information for shipping, returns, or product fulfillment.

Your personal information may be disclosed to Shopify and payment providers for secure transaction processing, to licensed professionals or expert partners when we facilitate a referral with your consent, to service providers that support our operations such as hosting, analytics, or security providers, for legal or compliance reasons when responding to lawful requests, or in connection with a business transaction such as a merger or acquisition.

Because our services are hosted by Shopify, certain personal information is collected and processed independently by Shopify to provide hosting, analytics, and fraud prevention. In these cases, Shopify is the controller of that data. More information can be found in Shopify’s Privacy Policy.

If you are accessing our Services from outside Canada, please note that your information will be transferred to, stored, and processed in Canada and other jurisdictions where our service providers operate. These countries may have different privacy protections than your home country, and where required, we use safeguards such as Standard Contractual Clauses or equivalent mechanisms.

We use administrative, technical, and physical safeguards to protect personal information, but no method of transmission or storage is completely secure and we cannot guarantee absolute protection. We retain personal information only as long as necessary to provide services, process payments, comply with legal requirements, and resolve disputes or enforce agreements.

Our Services are intended for adults and businesses. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

Depending on where you are located, you may have rights to access the personal information we hold about you, to request corrections or deletion, and to opt out of marketing communications. You may exercise these rights by contacting us using the details below. If you are not satisfied with our response to a privacy inquiry, you may escalate the matter to the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

Our website may include links to external websites or services provided by independent experts. We are not responsible for the privacy or security practices of those third parties and recommend that you review their privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Updates will be posted on this page with a revised “Last updated” date.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

info@maxetrahub.com